A mobile application developed to get home repair and maintenance related requests with a backend to manage the service categories, customers and their requests.
The modules covered are as follows:
Android and IOS Mobile App
- Projects
- All ongoing projects list and details
- Rate card list to check approx price of standard services
- Service categories & subcategories list to select and proceed a service request
- Customer registration process with OTP verification
- Seperate process for JKB customers and Other customers.s
- Multiple address management
- Service request booking with desired date and time selection process
- SMS and Email notifications from assigning a person for the service request to completion
- Booking history to view all previous bookings & its status
- Review & Rating feature for each booking
Admin backend:
- Dashboard -- Status wise service requests count with hyperlinks
- Multiple admin users to manage the admin panel
- Customer management with classification of JKB & Other Customers
- Customer specific booking history
- Masters to manage city, area, services list and cost for rate cards
- Projects management screen to manage all completed and ongoing projects
- Bookings list (service requests) list with features to assign and update status with comments. Status update notifications to customers.
- Service requests reviews management
- Feature to send a common push notification to all registered customers
- Payment entry screen to update and see the received payment & balance payment for each completed service request.
